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e2001 - Abstracts

Abstracts of Papers Published in the Conference Proceedings - Section 2.10: Technologies and Infrastructures

Section 2.10: Technologies and Infrastructures
Matching ecommerce Platform Services with Business Models
B. Holtkamp, R. Gartmann
Architectures and Methods for Information Systems Promoting Co-operation and Innovative Business Processes in Enterprise Networks
J.P. Sousa, A.L. Soares, C. Toscano, A. L. Azevedo
A Plug and Play WEB-Enabled Solution for Supporting Small Hauliers Collaboration
F. Gollini
ConnectKey.com: The Use of Open Source Technologies to Provide Cost Effective Services for eBusiness to SMEs
M. Ó Foghlcú
An Architectural Framework for Virtual Enterprise Engineering
A. Zwegers, M. Hannus, M. Tølle, J. Gijsen, R. van den Berg
An ICT Platform for Supporting Virtual Enterprises of SMEs
G. Bonini, F. Bonfatti, P.D. Monari
Conceptual Model of Information Navigation in Networked Organisations
N. Brehmer, J. Martinetz
SMEs and the Implementation of Information Systems: How to Succeed
I. Karvonen
e-Industrial Services - Value-Added Services from the Socket
W. Sihn, T.-D. Graupner
Intelligent Agenda: A Basic Tool to Improve Efficiency in eBusiness Environments
I. Goirizelaia, J. Unzilla, A. Ferro, C. Perfecto

Matching ecommerce Platform Services with Business Models
Bernhard HOLTKAMP, Rudiger GARTMANN
Fraunhofer Institut fur Software- und Systemtechnik ISST, Dortmund
P.0 Box 520130, D-44207 Dortmund

In this paper we outline an approach for combining business models into an overall business model, based on a cost-benefit analysis. The overall business model constituents are then mapped onto eCommerce platform components. Thus, we can determine contribution margins for individual or bundlings of eCommerce components. That provides a basis for forecasting and controlling the success of these services. Using the business model of the GeoMarkt.NRW B2B marketplace for geospatial information as an example we illustrate the approach.

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Architectures and Methods for Information Systems Promoting Co-operation and Innovative Business Processes in Enterprise Networks
Jorge P. SOUSA, Antonio L. SOARES, Cesar TOSCANO, Americo L. AZEVEDO
INESC Porto, R. Josh Falcao 110, 4050-315 Porto, Portugal

This paper presents research work on architectures and analysis methods for information systems implementation in networks of enterprises. First, the context of this work is presented, focusing on the relevant business processes of a semi-conductor manufacturing supply chain. Then, the general functionality of an important business solution focusing on the particular case of order change acceptance is presented. An agent based architecture supporting this business solution is outlined, emphasising the agent framework and architecture. Finally, an analysis method based on social actor networks for the detailed requirements analysis is delineated.

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A Plug and Play WEB-Enabled Solution for Supporting Small Hauliers Collaboration
Fabio GOLLINI
Democenter, viale Virgilio 55, 41100 Modena Italy

Small hauliers enterprises are ever more requested to work with very fragmented freights that have to be delivered in a continuously decreasing time. Besides, their monitoring capabilities are not compliant with the market requests, that asks for continuous freight updates. Small hauliers are still not able to efficiently monitor their trucks and to organise their freights so that it is possible to optimise the load composition, reducing costs and increasing quality. Thus, it seems to be necessary a certain degree of collaboration with other small hauliers in order to gain the necessary business competitiveness. We here describe a "Virtual Fleet" WEB based service where small and independent hauliers share some resources (trucks) in order to reduce time wastes and costs. They can asks for goods delivery or declare their free resources to the Virtual Fleet. A WWW site collects the requests/declaration and computes the optimal plan to be proposed to the Virtual Fleet and negotiated among hauliers.

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ConnectKey.com: The Use of Open Source Technologies to Provide Cost Effective Services for eBusiness to SMEs
Micheal O' FOGHLU
Telecommunications Software & Systems Group (TSSG), Watford Institute of Technology (WIT), Cork Road, Waterford, IRELAND

The emergence of Linux as an open source operating system for business use over the past decade, and of the WWW as a platform for distributed applications development, has led to the availability of a complete software environment which is open source, and yet robust enough to allow the development of on-line services for SMEs. This paper analyses the various open source options available, and explores the experience of ConnectKey.com in offering a subset of these to Irish SMEs. This NITOVRA II project was funded under EU TEN-Telecom.

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An Architectural Framework for Virtual Enterprise Engineering
Arian ZWEGERS(1), Matti HANNUS(2), Martin TOLLE(3), Jeroen GIJSEN(1), Roe1 VAN DEN BERG(1)
(1) Baan Development, Baron van Nagellstraat 89, 3771 LK Barneveld, Netherlands
(2) VTT Building Technology, P.0. Box 1801, Espoo, Finland
(3) Technical University of Denmark, DK-2800 Lyngby, Denmark

Enterprises co-operate more extensively with other enterprises during the entire product life cycle. Temporary alliances between various enterprises emerge such as those in virtual enterprises. However, many enterprises experience difficulties in the formation and operation of virtual enterprises, especially concerning integration issues. This paper aims to lay down an architectural framework to support the set-up and operation of virtual enterprises. It supports virtual enterprise engineering. The framework might also be used to identify and position issues that play a role in the set-up and operation of virtual enterprises. As such, it is useful to classify research projects on virtual enterprises as well.

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An ICT Platform for Supporting Virtual Enterprises of SMEs
Giordana Bonini(1), Flavio Bonfatti(2), Paola Daniela Monarir(2)
(1) Democenter, viale Virgilio 55, 41100 Modeno, Italy
(2) Dept. of Engineering Sciences University of Modeno and Reggio Emilia (Modena), Italy

The paper aims to present the ICT requirements to design and implement a SW platform able to put very small enterprises with high collaboration potentialities in a position to constitute Virtual Enterprises able to compete in a market context with bigger enterprises. These requirements have been collected and formalised during the first part of the IST-1999-20276 PROVE-SME project (EU funded best practice project). The project analyses three different real cases of VE deriving the ICT architecture requirements: COXA-VE (Italy) working in the packaging field, ETA-VE (Italy) operating in the plan automation sector and CORMA-VE (Spain) producing and distributing ornamental plants. Some parameters for gauging benefits for evaluating and validating the benefits of the new ICT architecture that will be adopted and experimented with the three VEs involved in the project.


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Conceptual Model of Information Navigation in Networked Organisations
Nick BREHMER, Jorg MARTINEZ
Fraunhofer-Institute for Factory Operation and Automation, IFF
Sandtorstrasse 22, 39106 Magdeburg, Germany

In January 2001, ADRENALIN project started working in the "Information Society Technology (IST)" programme of the European Community. This paper describes the first results of the ADRENALIN project. The vision of the ADRENALIN project it to open a new field for the Fractal Company concept in networked organisations based on a modular and adaptive architecture and innovative information technologies. The resulting ADRENALIN Company framework will enable a market and opportunity driven reconfiguration of the supply chain. ADRENALIN project aims at contributing to the development of real benefits in networked organisations in the context of globalisation and co-operation demands and efforts of European SMEs in order to guarantee competitiveness on international level. It deals with multi-party SCM in networked enterprises. The problem tackled within this project is the function-orientation that the members of a networked enterprise currently show, that disables them from developing real benefits from this organisational structure.

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SMEs and the Implementation of Information Systems: How to Succeed
Iris KARVONEN
VTT Automation, PO Box 1301, FIN-02044 VTT, Finland

The paper analyses the problems faced by SMEs in utilising IT to support manufacturing processes. Implementation of new technologies has caused many SMEs unexpected costs, the start-up has been delayed and the performance of operations has experienced at least a temporary loss. This experience may hold back the willingness to advance in digitising the processes. To promote the profitable utilisation of information technology in SMEs a research program called HANSKA has been started in Finland. As technology alone does not guarantee the benefit achieved in taking e-Business or other IT-support into use the focus in this project is the implementation process. It plays a significant role in achieving the objectives. The research approaches the implementation process from two perspectives: software providers and SME end-users. In the implementation projects the goals, views, language and culture of these parties are often different, even conflicting. The paper describes results from analysis of the problems and the identification of development needs. As the approach of ASP (Application Software Provider) - services has been presented as a solution to facilitate the utilisation of IT solutions, it is assessed based on the findings in the analysis.

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e-Industrial Services - Value-Added Services from the Socket
Wilfried Sihn, Tom-David Graupner
Fraunhofer-Institute for Manufacturing Engineering and Automation (IPA), Nobelstr. 12, D-70569 Stuttgart, Germany

The producing sector experiences the changes from a nationally oriented industrial society to a globally operating information society. In the face of the predominantly negative sales development in mechanical and plant engineering, the marketing of services is a chance for manufacturers to compensate for the inactive core business. In the future, combined solutions with life cycle accompanying services will be offered by the manufacturers. Application solution providing (ASP) is one possible form of value-added services. Via nets it offers software solutions for rent. With its service platform, the Fraunhofer Association e-Industrial Services has created a portal, which allows the achievement of additional services via the Internet.

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Intelligent Agenda: A Basic Tool to Improve Efficiency in eBusiness Environments
Inaki Goirizelaia, Juanio Unzilla, Armando Ferro, Cristina Perfecto
Telematic Engineering Area, Department of Electronics and Telecommunications, School of Engineering of Bilbao. University of the Basque Country, Alda, Urquijo S/N. 48013 Bilbao, Spain

This paper describes the development of a general purpose web-based activity and time management tool specifically aimed to satisfy necessities associated with asynchronous activities that one can find in eBusiness environments. Therefore, this intelligent agenda will take as input all of the processes related to the eBusiness activity and as a result, it will provide a suitable timetable to accomplishing different tasks. As the number of tasks grows the difficulties to organise them increase, and at that point, a faulty or too loose distribution may result in a non-optimised schedule; the problem becomes critical when dealing with virtual clients and with expire time products. It is important to remark that, as different users have different needs, the manager will have to be able to combine related requirements and display dynamic and interactive solutions, thus exceeding the capabilities of a mere traditional electronic diary.

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