- Section 2.9: Government and
Regional Developments
Development of a National e-Network
A.B.S. Fosse
Dynamic Workflow Models for Public e-Administration
R. Gagliardi, S. Montanari, P. Fiorenzani, G. Mazzini
Extended Network to Eastern Regions Involving
Government Authorities Industries and Academia (ENERGIA)
E. Boudon
eNorway: The Nordic Welfare Model as
an Alternative in the Digital Economy
A.-L. Straumdal
A New Portal on Telework in the Italian
Public Sector
A. Minelli
The Production and Communication of Technological
Knowledge at Regional Level: The European Evidence
P.P. Patrucco
- E-Business
in Emerging Economies: A Comparison of Turkish and Romanian Multimedia
Companies
J. Collyer, A. Koçak, D. Ariton, G. Lee, V. Edwards
Towards a European Information Architecture
for Public Administration: The InfoCITIZEN Project
K. Tarabanis, V. Peristeras, A. Koumpis
Benchmarking of e Governmental Strategies
K.-E. Andersson
Development
of a National e-Network
Agnes Beathe Steen
FOSSE,
Stiftelsen eforum.no, Magnus Poulssonsvei 7, 1366 Lysaker
The fundation eforum.no is
a network organisation connecting players who have an electronic
business interest. The purpose of eforum is to pass on genuine
information and knowledge as well as to influence framework terms
and conditions. The spread of knowledge is influenced by player
variation and the quality and quantity of members. eforum experiences
an increasing demand from companies and organisations situated
outside the Oslo region. To improve the service to these while
enhancing the value of the network to existing participants,
eforum is now building an e-network: A geographical network of
e-nodes. The organisation of the national e-network is aimed
to leverage eforums infrastructure, competence and administration,
while enhancing activities and offers that require a local presence
or knowledge of the local business environment.
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Dynamic
Workflow Models for Public e-Administration
Roberto Gagliardi,
Sergio Montanari, Paolo Fiorenzani, and Giacomo Mazzini
Consorzio Pisa Ricerche, Piazza A. D'Ancona, I 56127 Pisa, Italy
When several institutions are
involved in a bureaucratic procedure, the associated workflow
usually results from integrating procedural building blocks that
are defined by laws currently in force: each block defines actors,
actions and document flows, which must be included in the global
paperwork if specific conditions apply. Thus, even before getting
tools to manage workflow and to distribute it among subjects
over a network, public administration can expect a valid contribution
from information technology in modelling meta-procedures, as
processes that select and assemble procedures. The effectiveness
of results depends on how extensively a wealth of administrative
knowledge - often dispersed across different practices and personal
experiences - can be implemented into flexible information structures.
To this end, special approaches have been tested in describing
and classifying the available procedural information: as a result,
a standard compliant workflow management system has been designed,
which allows to configure a smart interactive procedure builder.
A prototype has been validated in various EU countries, that
provides enough flexibility in configuration and usage to support
operations of public one-stop shops.
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Extended
Network to Eastern Regions Involving Government Authorities Industries
and Academia (ENERGIA)
Eric Boudon
Corteam, 37, Rue d'Engwiller F-67350 La Walck
The ENERGIA project has for
objective to develop an International Co-operation Network between
the European Union and eastern Europe through promoting and disseminating
electronic commerce applications, and through preparing the conditions
for a better convergence of views, infrastructures and practices.
ENERGIA seeks to stimulate international co-operation in order
to bridge the gap between EC and CEEC actors at all levels from
the political, the industrial, the technical, the professional
to the academic. The starting point of the project is a network
formed with five east European countries (Bulgaria, Georgia,
Poland, Romania and Russia) and five countries from the European
Union (Belgium, France, Germany, Greece and Italy). The project
aims to reveal in a first phase, eastern priorities in terms
of the deployment of new technologies in both emergent and traditional
sectors. In a second phase, the project expects to launch a series
of co-operative projects according to these priorities.
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eNorway:
The Nordic Welfare Model as an Alternative in the Digital Economy
Anne-Lena Straumdal
Department of IT Policies, Ministry of Trade and Industry in
Norway, P.O. Box 8014 Dep. N-0030 Oslo, Norway.
This paper will discuss the
importance of focusing on the individual in emerging digital
economies and how a welfare model is essential to ensure an information
society for all. All over Europe, countries compete in setting
the aim of reaching an information Society for all. This paper
will discuss the necessary prerequisites that must be taken care
of to reach this goal: Access - knowledge - confidence. In addition
this paper will present the Norwegian Government's 'tool' to
create a knowledge-based society, eNorway.
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A
New Portal on Telework in the Italian Public Sector
Alessandro MINELLI
Department of Economics University of Turin, Via PO 53, Turin
10124 Italy
The Italian Department of Public
Function and the FOFLMEZ have prepared a new portal on telework,
targeted to public managers willing to introduce this working
method in their institution. The portal is divided into three
general sections: information, communication and training. The
information section is based on an experiences database deriving
its content from an ongoing monitoring activity of all the Italian
Public Sector telework initiatives. The communication section
has been put together to promote internal know-how transfer.
Several forums on specific topics will be organised and animated
by public managers who have already tested telework in their
organisation. The training section has been organised in order
to provide, through a mix of traditional and distance learning,
technical and practical contents deriving from experts analysis
and from the experiences contained in the information section
database.
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The
Production and Communication of Technological Knowledge at Regional
Level: The European Evidence
Pier Paolo PATRUCCO
Nomisma Economic Research Centre, Industrial Policy Unit, 44,
Strada Maggiore, 40125 Bologna, Italy
This paper relies upon empirical
evidence gathered in 12 European core regions within the research
activity of the project 'Digital Economy: Policy Exchange and
Development for SME', funded under the EU IST programme. It focuses
on conditions enhancing the generation of technological knowledge
within local economic systems. Technological knowledge emerges
as a collective good in that its production is the result of
a process that combines pieces of scientific and idiosyncratic
knowledge, which are owned by a variety of economic agents, in
turn pointing up the role of communication processes in accessing,
accumulating and recombining such complementary knowledge bases.
Implications for knowledge-enhancing and ICT-oriented innovation
policy are raised.
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E-Business
in Emerging Economies: A Comparison of Turkish and Romanian Multimedia
Companies
Jenny COLLYER(1), Akin
KOCAK(2), Doinita ARITON(3), Gloria LEE(4) and Vincent EDWARDS(4)
(1) London Guildhall University, London, EC3N 1JY, United Kingdom
(2) Ankara University, Turkey
(3) Dunarea de Jos' University, Galati, Romania
(4) Buckinghamshire Chilterns University College, Buckinghamshire,
United Kingdom
The emerging economies have participated, albeit less than advanced
market economies, in the new electronic modes of conducting business.
This paper draws on a study of the multimedia industry which
focuses on two developed (Canada and England) and two emerging
economies (Turkey and Romania). Issues include: the nature of
work (both process and outputs); employee characteristics; skills
shortages; and organisational success factors. This paper addresses
issues relating to work organisation in e-businesses in Turkey
and Romania. Based upon the experiences of 21 Turkish and 20
Romanian companies, the former emphasise technical skills more
regarding the skills needed by individuals to be successful,
skills in demand and skills shortages in the industry but Turkish
companies are readier also to emphasise creativity, business
and interpersonal skills. Companies in both countries attributed
their success largely to technical competence and business acumen
but again Turkish companies also stressed the importance of creativity.
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Towards
a European Information Architecture for Public Administration:
The InfoCITIZEN Project
Konstantinos TARABANIS(1),
Vasilis PERISTERAS(2) Adamantios KOUMPIS(3)
(1) Department of Business Administration, University of Macedonia,
Egnatia 156 Str. Thessaloniki, Greece;
(2) United Nations Thessaioniki Centre for Public Service Professionalism;
250 Koletti Street
54627 Thessaloniki, Greece
(3) Unisoft S.A. Research Programmes Division, M. Kalou 6 GR
546 29 Thessaloniki Greece;
The IST 28759 Project InfoCITIZEN
aims at establishing a common Enterprise Architecture among the
participating EU countries in representative Public Administration
(henceforth: PA) segments. A pilot system will be built based
on emerging technologies (e. g. mobile agents, middleware, XML)
and will be deployed as a distributed, Internet-based information
system that supports the above for all actors involved (citizens,
administrations, private sector). To achieve this, InfoCITIZEN
employs concepts from the fields of public administration, enterprise
architectures and application integration, generic process and
data modelling and metadata standards in order to classify and
organise information regarding a citizen/business oriented process
in all participating countries.
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Benchmarking
of e Governmental Strategies
Karl-Erik Andersson
TietoEnator Trigon AB, Vendevagen 85 A, Box 526, 18215 Dandetyd,
Sweden
eGovermnent has been deployed
around the world rapidly during the last years. This means that
Govermnents will offer public on-line services to the citizen
and enterprises. Most Governments in the OECD-countries have
taken initiatives for implementing Government on line. What are
the strategies behind all this political initiatives? The strategies
may be analysed from three dimensions:
- Technical strategies (Internet,
mobile internet, security etc)
- Political, social and economic
aims and aspects
- Constitutional, legal and
organisational conditions influence e Government solution
The objectives of this study
are to find the critical success factors and external determinants
in eGovernment. The goal is also to formulate advises in order
to improve the strategies and implementations of eGovernment.
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