e2002 Programme

eBusiness and eWork 2002 Conference and Exhibition
Prague, Czech Republic, 16-18 October 2002

e2002 eBusiness & eWorkConference Corinthia Towers Hotel, Prague, Czech Republic 16-18 October 2002 Programme (16/10/02) Coffee breaks take place at 10.20 and 15.20 each day in the demonstration and display area. Luncheon will be served at 12.20 each day in the demonstration and display area.

Day one. Wednesday 16 October 2002 08.00 onwards. Registration 09.20 Welcome Address Petr Krenek,The Director International Department, Czech Ministry of Education, Youth and Sports   09.30 Session 1: Plenary Chairman: Rosalie Zobel, The European Commission How eBusiness can make Europe more profitable Sergio Giacoletto, Executive Vice President EMEA, Oracle Security & privacy services-defending Europe's critical infrastructure from cyber attacks Peter Herrmann, Vice President of Solutions Consulting Central EMEA, EDS 11.00 Session 2: Plenary Chairman: Rosalie Zobel, The European Commission Technology adding value to travel Simon Breakwell, MD Europe and Vice President International, Expedia Unleashing eLearning Jeet Khaira, Chief Executive, Video Arts The future of digital marketing Geoff Sutton, Director, MSN.co.uk 14.00 Session 3A: Mobility 1 Chairman: Fabian Garcia Pastor, innovatica, Spain What works with mobile internet - lessons from Japan Rowan Carroll, M&A International, Belgium B-MAN: Business Mobile Agent Network Antonio Sanz Pulido, Schlumbergersema Sae, Spain The Image project's eBusiness models for the transport & mobility sector Angelos Bekiaris, Center for Research and Technology, Greece 14.00 Session 3B: Government & regional developments 1 Chairman: Roland Pleger, DLR, Germany Providing eGovernment services at the European level Konstantinos Tarabanis, University of Macedonia, Greece Why and how provide on line services to support rapid growth SME's Alberto Salvodelli, Associazione Impressa Politecnico, Italy eGovernment and total change of ICT Karl-Erik Andersson, Tietoenator Trigon Ab, Sweden PANDORA: Pilot Action oN Digital economy Opportunities for Rural Areas Lara Gadda, Politecnico de Milano, Italy 14.00 Session 3C: User friendly systems 1 Chairman: Jean Barda, Netimage, France Performance evaluation of web information retrieval systems and its application to eBusiness Fidel Cacheda, Universidad de A Coruna, Spain Ubiquitous web applications Luciano Baresi, Politecnico di Milano, Italy Europe's market in Software-as-a-service: benefits and risks for SME customers Philip Seltsikas, University of Surrey, United Kingdom eBusiness needs usability Nigel Bevan, Serco Usability Services, United Kingdom   14.00 Session 3D: Applications in the public services Chairman: Lothar Schrader, Infineon Technologies, Germany Applications of advanced IT-solutions in the Baltic port areas of NAS states Leonid Novitski, Riga Technical University, Lithuania Methodology for workplace design in hospitals Uwe Kirchhoff, Atb-Institut for Applied Syst.Techn, Germany e-MINDER: Electronic CoMmerce LeveragIng Network Developing European Regions Pierre Le Louët, Schlumbergersema Sae, Spain Goods and services acquisition system by electronic auction Cornel Resteanu, ICI , Romania 14.00 Session 3E: Work, job creation and social inclusion - 1 Chairman: Peter Johnston, The European Commission Teleworking and skills Malcolm Brynin, University of Essex, United Kingdom Managing socio-economic change in European Organisations Gabriella Cattaneo, Databank Consulting, Italy Playing with the past. Creating an analytic data base with best practices in ICT policy Christian Van't Hof, Rand Europe, The Netherlands Teleworking solutions for Bulgarian SME's - case studies Roumen Nokolov, Sofia University , Bulgaria 14.00 Discussion Session 3F: ISEM - An Intelligent System for an Electronic MarketPlaces Chairman: Farid Meinköhn, Cybercultus, Luxembourg eBusiness readiness of SMEs -a regional study in Finnish Metal Industry Networks Maria J. Viamonte, Politecnic Institute of Porto, Portugal CEBOS: Transforming SME needs to successful EMarketplaces Gregory Milopoulos, Pouliadis Associates Corp., Greece 14.00 Discussion Session 3G: Factors for success - 1 Chairman: Roberto Gagliardi, CPR, Italy eCommerce after the dot com descent Solveig Wikström, Stockholm University, Sweden Determinants of eBusiness success in selected European countries Stefan Lilischkis, Empirica Gmbh, Germany 14.00 Session 3H: Workshop on eEurope 2005 and SME support in FP6 - 1 Chairman: Rosalie Zobel, The European Commission Moderator: Paul Cunningham, IIMC, Ireland SMEs and EC RTD Programmes Paul Drath, Single Image, United Kingdom eBusiness and small businesses Peter Weiss, FZI Forschungszentrum, Germany Best eEurope Practices Louise Thomasen, Danish Technological Institute, Denmark   14.00 Tutorial Session - Presentation skills Interactive workshop to improve confidence and professionalism Barry Evans, On Target Enterprise Training, Czech Republic   16.00 Session 4A: Mobility - 2 Chairman: Geir Horn, Simula Research Laboratory, Norway WHYLESS.COM: business models of mobile telecommunication systems Matthias Pohler, Dresden University of Technology, Germany Field service in a global marketplace Philip Purslow, Cimmedia Ltd, United Kingdom An advanced concept of assistance for mobile customers of POS Ka Richter, Zgdv, Germany Integrated networks featuring transparent discovery & seamless provision of services Panos Philippopoulos, Ote Consulting, Greece 16.00 Session 4B: Construction industry - 1 Chairman: Pierre-Henri Cros, Cerfacs, France ICT current developments in the Portuguese construction industry and future challenges Antonio Amador, Inegi, Portugal Bridging the European research on ICT in construction: the ICCI cluster project Alain Zarli, Cstb, France Performance-based eCatalogues for the building industry Shailesh Jain, Georgia Institute of Technology, United States The e-CKMI: an ontology-enabled platform to support KM in construction Celson Lima, CSTB, France 16.00 Session 4C: User friendly systems - 2 Chairman: Farid Meinköhn, Cybercultus, Luxembourg An agent framework for dynamic agent retraining: agent academy Asuman Dogac, Middle East Technical University, Turkey WIAJES - Internet platform for incoming tourism Silvia Renteria, Robotiker, Spain Improving agent technology: an intelligent search for product information Ulrich Thiel, Fraunhofer IPSI, Germany A cartographic view to topicmaps Erik Meissner, Zgdv, Germany 16.00 Session 4D: Industrial Applications - 1 Chairman: Paolo Garello, The European Commission MyFashion.eu - Logistics and order management in textile and apparel supply networks Philipp Schiegg, Aachen University of Technology, Germany ComprasAuto portal: EDI, web and XML Xavier Alcala, Cis, Spain Cutting edge: customised clothing tool for digitalisation of the textile supply chain Francesca Borga, AIP - Politecnico di Milano, Italy, Italy The development and introduction of aircraft maintenance and continuous improvement Marie Ward, Trinity College Dublin, Ireland 16.00 Session 4E: Policy issues - 1 Chairman: Josef Novak, ICCC, Czech Republic Virtual business incubator Itzohoe Ulrich Hausner, IZET, Germany Best practices in eCommerce: strategies, skills and processes Éva Feuer, Computer and Automation Research Institute, Hungary Capitalising on human knowledge in global networked Society Jonathan Cave, Rand Europe, The Netherlands 16:00 Discussion Session 4F: Government and regional development Chairman: Juan Angulo, META4, Spain The new role of regions in the knowledge economy Jérémy Millard, Danish Technological Institute, Denmark Regional information society strategy Alvaro Oliveira, Alfamicro, Portugal 16:00 Discussion Session 4G: Factors for success - 2 Chairman: Romeo Ilie, National Institute for R&D in Informatics, Romania Winning business ideas - what is critical for eBusiness Christian Carroll, General Electric Medical Systems, France Integrated logistics: a critical factor for eBusiness success Paulo Serra, Sgl Logistica S.R.L., Italy 16:00 Session 4H: Workshop on eEurope 2005 and SME support in FP6 - 2 Chairman: Jesus Villasante, The European Commission Moderator: Paul Cunningham, IIMS, Ireland ICT Regional initiatives in the South-East of Ireland Michael O'Foghlu, WIT, Ireland eCommerce business opportunity for SMEs in Central and Eastern Europe Petr Kadlec, Economy.cz, Czech Republic 16:00 Tutorial Session - Presentation skills Interactive workshop to improve confidence and professionalism Barry Evans, On Target Enterprise Training, Czech Republic   17:30 Roadmapping Session: COMPANION: Collaborative commerce in expanding international networks Chairman: Jens Eschenbaecher, Biba, Germany     17:30 ICT Skills for SMEs in eBusiness ecosystems Chairman: Marina Manzoni, European Commission     17:30 Visions for the future of KM Chairman: Agnes Bradier, European Commission     17:30 Cluster session: AFORO, Preliminary results of the ICT agri-food roadmap Chairman: Jean Pierre Euzen, The European Commission   Day two. Thursday 17 October 2002 09.00 Session 5A: Mobility - 3 Chairman: John Beer, Canon Europe, UK An open information transport platform for the information society Heinz Luediger, Imst Gmbh, Germany Taking charge of profile information conveyance Mikael Nilsson, University of Karlstad, Sweden Resource brokerage in future wired and wireless networks / WHYLESS.COM Stefan Wolters, Lynx Ctr Gmbh, Germany 09.00 Session 5B: Construction industry - 2 Chairman: Alvaro Oliveira, Alfamicro, Portugal Virtual environments for the AEC sector Terrence Fernando, University of Salford, United Kingdom Distributed service management in dynamic virtual enterprises Remi Vankeisbelck, Cstb, France Satellite-based remote multi-project reporting and controlling for construction Klaus-Dieter Thoben, University of Bremen, Germany The impact of contractual support for ICTs on working practices Christopher Carter, Loughborough University, United Kingdom 09.00 Session 5C: SME issues - 1 Chairman: Jean Barda, Netimage, France e-RP.TEX/Internet oriented distributed ERP for managing textile company Paolo Franceschini, Sineura Spa, Italy EMIRES: economic growth and sustainable mobility supported by IST Antonio Marques, Etra I+D, Spain Strategies to select B2B portals - The Portuguese Context Rui Patricio, Escola de Gestao de Porto, Portugal Set up and management of SME business networks Peter Weiss, Fzi Forschungszentrum Informatik, Germany 09.00 Session 5D: Industrial applications - 2 Chairman: José Ribeiro Mendes, Instituto Politecnico de Tomar, Portugal LINK3D: secure linking of organisations involved in distributed drug discovery Carlos Diaz, Fundacion Imim, Spain A B2B initiative of SMEs in tools, construction and industrial hardware Menedez Boemo, Universidad Autonoma De Madrid, Spain e-Mercatura - evolving and innovative prototype for a Portuguese wine business portal Henriqueta Novoa, Feup, Portugal 09.00 Session 5E: Knowledge management - 1 Chairman: Paul Cunningham, IIMC, Ireland Evaluation of high impact solutions based on KM life cycle models Kostas Petropoulos, 01 Pliroforiki, Greece NIMCube - New-Use and innovation measurement and management Fiona Lettice, Cranfield University, United Kingdom Communication skills in the knowledge supply chain Kim Davis, Sintef, Norway A conceptual model for capturing the intra & inter-organisational knowledge Abhishek Gupta, University of Nottingham, United Kingdom   09.00 Discussion Session 5F: Managing the business better Chairman: Farid Meinköhn, Cybercultus, Luxembourg Knowledge in networked organisations: finding and not searching! Khaled Azzam, Comnetmedia Ag, Germany Supporting strategic alliances the SMART way Steffen Conn, Groupe Esc Rennes, France   09.00 Discussion Session 5G: Environmental changes Chairman: Marián Krvsko, Synergy - VCG, Slovakia A broker platform and business model for ENV-e-City Gertraud Peinel, Faw, Germany Transforming the workplace Paul Wheeler, Degw Plc, United Kingdom 09.00 Session 5H: Workshop by the project IDEALIST Chairman: Roland Pleger, DLR, Germany Transition from framework V to framework VI through Ideal-ist Silvana Muscella, Consorzio Pisa Richerche, Italy Panel contributions from: Tadeusz Grabowiecki , The Silesian University of Technology, Poland; Cristina Garrido, CDTI, Spain; Thomas Zergoi, BIT, Austria and Myer Morran, ISERD, Israel. Brokerage event introduced by Cristine Montagut, CFCE France   09.00 Tutorial Session - Presentation skills Interactive workshop to improve confidence and professionalism Barry Evans, On Target Enterprise Training, Czech Republic 11.00 Session 6A: Media and entertainment Chairman: David Mitzman, InfoCamere, Italy Smartcast: Smart broadband media production and delivery platform Wilfried Runde, Deutsche Welle, Germany CHERI - Acquisition management and delivery of rich media for art and culture Paolo Alongi, Space Spa, Italy Interactive digital TV services - viewers' perceptions Konstantina, Vassilopoulou, Athens University of Economics & Business,Greece   11.00 Session 6B: Platforms - 1 Chairman: Fabian Garcia Pastor, innovatica, Spain Innovative ICT platform for supporting virtual enterprises : a show case Giordana Bonini, Democenter, Italy An internet-based platform to support a smart organisation for small services Paola Monari, SATA, Italy Web-based tools for constitution and operation of enterprise constellations Brunno Bucci, Coveme, Italy Customer relationship management for SMEs Hubert Baumeister, Ludwig-Maximilians-Universitat, Germany 11.00 Session 6C: SME issues - 2 Chairman: John Beer, Canon Europe, UK SMART-fm : to get ready industrial SMEs in the emerging digital economy Ricardo Jardim-Goncalves, Universidade Nova de Lisboa, Portugal Promoting SME eBusiness through business support networks Frank Wilson, Interaction Design Ltd, United Kingdom eChamber: common technology infrastructure for European Chambers of Commerce George Koutalieris, Systema Informatics Sa, Greece SMARTISAN - The eBusiness solution for SMEs Manuel Oliveira, Omegamedia, Portugal 11.00 Session 6D: Manufacturing Chairman: Pierre-Henri Cros, Cerfacs, France Participation: a key for intelligent manufacturing Peter Vink, TNO work and employment, The Netherlands Lifecycle-oriented design of agile manufacturing systems Mujin Kang, Sungkyunkwan University, South Korea GNOSIS virtual factory - an account and outlook Kai Lorentz, University of Magdeburg, Germany Handling the shop-floor through ERP systems - a functional integration model Uwe Hess, IMS, Germany   11.00 Session 6E: Knowledge management - 2 Chairman: Juan Angulo, META4, Spain Organisational knowledge management in manufacturing enterprises Ulli Fischer, Daimler Chrysler, Germany Product knowledge management support system dynamic extended SMEs Ljubisa Urosevic, Atb-Institut for Applied Syst.Techn, Germany Planning and scheduling - for improving flexibility in eCommerce and electronic work Susanne Biundo, University of Ulm, Germany   11.00 Discussion session 6F: Policy issues - 2 Chairman: Paul Cunningham, IIMC Ltd, Ireland The Information Society and the Environment a case study concerning eWorking Ildiko Tulbure,Technical University of Clausthal, Germany The myth of self-regulation Katia Bodard, Vrije Universiteit Brussel, Belgium   11.00 Discussion session 6G: Mobility - 4 Chairman: Romeo Ilie, National Institute for R&D in Informatics, Romania Sponsored access and the effect on 2.5/3G uptake - the free-G trials Charles Pangrazi, Schlumbergersema, The Netherlands A Framework for mobile location and time dependent information systems Rüdiger Gartmann, Fraunhofer ISST, Germany   11.00 Workshop Session 6H: ISTs and human aspects of sustainability Chairman: Jonathon Cave, RAND, The Netherlands ICT impact on skills and creativity -Transformatory catalyst or dependent variable? Evert Keep, University of Warwick, United Kingdom Cultural diversity as human capital Jesse Marsh, Atelier Studio Associato, Italy Enhancing human capital: analysis using an integrated model Barry Hughes, RAND Europe and the University of Denver, USA   11.00 Tutorial Session - Presentation skills Interactive workshop to improve confidence and professionalism Barry Evans, On Target Enterprise Training, Czech Republic 14.00 Session 7A: Virtual enterprise - 1 Chairman: Roland Pleger, DLR, Germany An integrated model for developing eBusiness Jijiang Yang, National University of Ireland, Ireland Network business model configuration new roles for dynamic network arrangements Kai Riemer, University of Muenster, Germany EASYCRAFT: A web-based collaborative platform for the crafts sector Anna Assimakopoulos, Engatia Epirus Foundation, Greece Virtual organisations enabling net-based engineering Marciej Witczyƒski, Silesian University of Technology, Poland 14.00 Session 7B: Platforms - 2 Chairman: Sylvia Ilieva, Bulgarian Academy of Science, Bulgaria An ICT platform supporting co-operative bidding Paolo Onesti, Democenter, Italy K-FLOW: knowledge management in the extended manufacturing enterprise Eva Coscia, Txt E-Solutions Spa, Italy Multicompany platform for the accomplishment of commercial transactions in internet Marta Gonzalez, Robotiker, Spain An integrated approach to advanced user experience on mobile devices Lars Mehrmann, Siemens Ag, Germany 14.00 Session 7C: Extended services and products - 1 Chairman: Éva Feuer, Computer and Automation Research Institute, Hungary ESTIA - Efficient Electronic Services for Tourists in Action Jose Antonio Estevez, Schlumbergersema Sae, Spain Extended products: results of the first road-mapping study Jens Eschenbacher, Biba, Germany Context aware services in exhibition environment -The mEXPRESS approach Diomidis Spinellis, Athens University of Economy and Business, Greece Destination management through reservation systems - technology and challenges Pietro Beritelli, Itf-Htw, Switzerland 14.00 Session 7D: Industrial applications - 3 Chairman: Romeo Ilie, National Institute for R&D in Informatics, Romania eBusiness for intermodal transport Torsten Dellmann, Aachen University of Technology, Germany Computer supported collaboration establishment in multicultural environments Oliver Klaar, University of Karlsruhe, Germany eBusiness and eWork to improve the quality of service in pre-accession posts Anna Badziak, The Polish Post, Poland Web portal for professional financial services Boyan Bontchev, Skala Soft Ltd, Bulgaria 14.00 Session 7E: Knowledge management - 3 Chairman: Marián Krvko, Synergy - VCG, Slovakia Networked business organisations: an actionable research framework Angeliki Poulymenakou, Athens University of economy and business, Greece Experiencing the challenge of driving a community of practice - a case study Bernd Bredehorst, BIBA, Germany Know-how capture for process customisations in the project industry Thomas Rose, FAW, Germany Knowledge management and incentive systems: towards a 'Hau-Ba' model? Ahmed Bounfour, RCS Conseil, France 14.00 Session 7F: GLOBEMAN workshop - Networking in one-of-a-kind manufacturing Chairman: Yoichi Kamio, Toyo Engineering, Japan Assessment of IMS-research project success and partner benefits Kim Jansson, VTT Industrial Systems, Finland Using scenarios for dissemination - experiences from the IMS GLOBEMEN project Martin Ollus, VTT Industrial Systems, Finland Layered architecture for inter-enterprise collaboration Abdul Samad Kazi, Vtt Building And Transport, Finland 14.00 Discussion Session 7G: Media and entertainment - 2 Chairman: David Mitzman, InfoCamere, Italy Re-visiting the dot.com fallout in search of lessons learned and values created Roger Wallis, Royal Institute of Technology, Sweden On-line newspapers in search for profitable services Carina Ihlström, Halmstad University, Sweden 14.00 Session 7H: Workshop on the project JANUS Chairman: Maarten Botterman, Rand Europe, The Netherlands eWork in a global economy Ursula Huws, Analytica Social & Economic Research, United Kingdom Call centre Employment in Europe: Some interim results from the Tosca project Imogen Bertin, Cork Teleworking, Ireland eLancing - The future of work? Karsten Gareis, Empirica, Germany The impact of eWork on families and the social consequences Lars Bisgaard Schmidt, Danish Technological Institute, Denmark   16.00 Session 8A: Virtual enterprises - 2 Chairman: Tadeusz Grabowiecki, Silesian Technical University, Poland Virtual team user environments - A key application in telecommunication Ken Chang, Delft University of Technology, The Netherlands Virtual organization models - state of the art in Europe Vasyl Horodyskiy, Cetim Gmbh, Germany OPUS- optimal pubic procurement in the healthcare marketplace Christos Ilioudis, Pc Systems Sa, Greece Computer based human readiness assessment tool for virtual organisatios Melis Sakiroglu, University of Nottingham, United Kingdom 16.00 Session 8B: New ways of working and managing - 1 Chairman: Josef Novak, ICCC, Czech Republic SMEs and eCommerce - Forget what you think you know! Nicholas Heard, Cardiff University, United Kingdom eBusiness models: a proposed framework Athanasia Pouloudi, Athens University of Econonomy & Business, Greece Opening new channels of communication. ePower - networking the regional economy Anne Waywell, CSC Computer Sciences, United Kingdom 16.00 Session 8C: Extended services and products - 2 Chairman: Éva Feuer, Computer and Automation Research Institute, Hungary AESOP: a new architectural approach to change management Giampaolo Montaletti, Unioncamere Emilia-Romagna, Italy Combining context-awareness and personalisation on mobile terminals Howard Williams, Heriot-Watt University, United Kingdom Measuring added value in electronic newspaper publishing Karl Wesslau, Royal Institute of Technology, Sweden Creating a virtual factory for information across the supply chain Maria Smyth, National University of Ireland, Ireland   16.00 Session 8D: Law, security, trust, and confidence Chairman: José Ribeiro Mendes, Instituto Politecnico de Tomar, Portugal TAME: A threat assessment method for the METEORE systems Stilianos Vidalis, University of Glamorgan, United Kingdom Digital identity Katri Valkokari, VTT Industrial Systems, Finland DIGISEC: some best practice tips on the implementation of digital signature Alfredo Esposito, Infocamere, Italy   16.00 Session 8E: Customer applications Chairman: Sylvia Ilieva, Bulgarian Academy of Science, Bulgaria The key to success: dynamic product information, catalogue management & publishing Axel Hahn, Myview Technologies, Germany Who is today's eCustomer? A description of his behavioural model Spiros Sirmakessis, Research Acad. Computer Tech . Inst, Greece Combinations of Internet delivery and physicality in retail banking Michelle Pahlman, Royal Institute of Technology, Sweden Intelligent tagging and mobile commerce applications for automated home replenishment Lyda Koukara, Pouliadis Associates Corp., Greece 16.00 Session 8F: GLOBEMAN workshop: networking in one-of-a-kind manufacturing Chairman: Yoichi Kamio, Toyo Engineering, Japan The information roadmap of a virtual enterprise Ingo Hartel, ETH Zurich, Switzerland Inter-enterprise eCollaboration in sales and service of one-of-a-kind products Iris Karnoven, VTT Industrial Systems, Finland   16.00 Discussion Session 8G: Knowledge management - 4 Chairman: Marián Krsko, Synergy - VCG, Slovakia Fostering innovative ideas through the extended enterprise and speeding them to market Mikel Sorli, LABEIN, Spain Towards personalised, socially aware and active knowledge management systems Thierry Nabeth, Insead, France   17.30 Session 8H: eBusiness: barriers and opportunities for SMEs in NAS Chairman: Irina Záliascaronová, BMI Association Barriers and opportunities in NAS Jean-Pierre Euzen, The European Commission Czech SMEs go digital Irina Záliascaronová, BMI Association, Czech Republic Identification of co-operation opportunities between EU and NAS Athanase Contargyris, Dialogos, Greece Panel discussion: eMarketplaces in Enlargement countries as a market opportunity Moderator: Ivan Novotný, IDG, Czech Republic Panel: Petr Kadlec, Allytrade e-marketplace, Czech Republic Thanos Contargyris, Dialogos, Greece Marian Krascaronoko, Synergy, Slovakia   17.30 Cluster Session: EXPIDE-BRIDGES-TRANSACT Chairman: Klaus-Dieter Thoben, Biba, Germany Extended products and eBusiness: Research challenges ahead     17.30 Cluster Session: Knowledge management Chairman: Dominic Kelleher, PriceWaterhouseCoopers     17.30 Cluster Session: Virtual reality in future workplaces Chairman: Terrence Fernando, University of Salford   17.30 Cluster Session: Roadmaps for smart organisations - current & future challenges Chairman: Juan Prieto, European Commission     17.30 Cluster Session: TERRA 2002 Chairman: Martin Botterman, Rand Corporation   Day three. Friday 18 October 2002 09.00 Session 9A: Networked organisations - 1 Chairman: Geir Horn, Simula Research Laboratory, Norway Design and management of flexible value networks Dietmar Boenke, Fh Reutlingen, Germany eBusiness readiness of SMEs - results of a regional study in the Finnish metal industry Liro Salkari, VTT Industrial Systems, Finland Framework for B2B eCollaboration processes in buy-side business portals Henning Hinderer, Fraunhofer IAO, Germany SME Networks: Broadening their reach and success Colin Gray, Open University Business School, United Kingdom 09.00 Session 9B: New ways of working and managing - 2 Chairman: Jürgen Bürstenbinder, T-Systems /Berkom, Germany Immaterialisation - the new reality Stephen Simmons, Addico Cornix Ltd, United Kingdom Sustainable eWorking : the time dimension Peter James, SustainIT, United Kingdom A new approach towards measuring spread and outcomes of telework Tobias Husing, Empirica Gmbh, Germany The Apnee information service platform for eEnvironment Martin Sedlmayr, Faw, Germany 09.00 Session 9C: Supply chain - 1 Chairman: Roberto Gagliardi, CPR, Italy A research agenda for collaborative commerce Arian Zwegers, Baan Development, The Netherlands A methodology for the identification of performance indicators for production networks Andreas Sennheiser, ETH-Zentrum, Switzerland A methodology for co-operative rough planning in dynamic SME networks Rainer Aits, Fraunhofer IAO, Germany Postal business meets eBusiness: new technologies on supply chain management Damir Trninic, Post Serbia, Yugoslavia   09.00 Session 9D: Learning and linguistic support Chairman: Tadeusz Grabowiecki, Silesian Technical University, Poland Collaborative eTraining in an intelligent virtual reality environment Eckhard Ammann, Reutlingen University, Germany Remote laboratory experimentation network and experiment service provider Tor Ivar Eikaas, Cyberlab Org As , Norway Developing eLearning services for ICT skills in South-Eastern European countries Antonis Ramfos, Intrasoft International, Greece Value created - value lost in distance learning; a comparative study Johan Matic, Royal Institute of Technology, Sweden   09.00 Session 9E: Management tools - 1 Chairman: Lothar Schrader, Infineon Technologies, Germany An approach to analysing and developing ERP utilisation - A method and a case study Tiina Valjakka, VTT Industrial Systems, Finland Brokerage of wireless systems' resources in a composite radio context Nikolaos Koutsouris, National Technical University of Athens, Greece Change management and fast growth: a case study of four IT companies Tiina Valjakka, Vtt Industrial Systems, Finland   09.00 Discussion Session 9G: Work, job creation and social inclusion - 2 Chairman: Josef Novak, ICCC, Czech Republic Information society and changes in the work: Comparison of work profile changes Ira Ahokas, Turku School of Economics & Business, Finland Empowering insurance workers and customers through tele-working and tele-services Athanassios Vavatsikos, Pouliadis Associates Corp., Greece   09.00 Fringe Workshop Session 9F: UEML dissemination workshop - Unified Enterprise Modelling Language Chairman: Professor Guy Doumeingts, Graisoft, France With contributions from Martin Zelm, CIMOSA Association, Germany; Roland Jochem, IPK Fraunhoffer Berlin, Germany; Giuseppe Berio, University of Torino, Italy; Frank Lillehagen, Computas, Norway.   11.00 Session 10A: Networked organisations - 2 Chairman: Éva Feuer, Computer and Automation Research Institute, Hungary Virtual advisory services as pleasant reality?! Marian Krsko, Synergy-Vcg, Slovakia Innovation and coordination in collaborative support service networks Gerhard Gudergan, Aachen University of Technology, Germany A Software architecture for co-operative planning in dynamic SME networks Michael Ryba, University of Stuttgart, Germany   11.00 Session 10B: XML Chairman: Geir Horn, Simula Research Laboratory, Norway Generic machine representation in the PABADiS community Steffan Deter, University of Marburg, Germany Dynamic and secure date acquisition from legacy databases using XML and Java Michael Vlachos, National Technical University of Athens, Greece Cross-media content production and delivery: The CONTESSA project Maria Tsakali, Intracom, Greece Intranet applications of FactManagerTM - content enhancement at work Paul Cunningham, IIMC Ltd, Ireland   11.00 Session 10C: Supply chain - 2 Chairman: Alvaro Oliveira, Alfamicro, Portugal Decision support methodology for performance in production networks Martin Weidemann, Aachen University of Technology, Germany MODA-ML a vertical framework for the textile clothing sector Fabio Vitali, University of Bologna, Italy Building enterprise-wide information supply chains based on the fractal concept Adamantios Koumpis, Altec Sa, Greece The MEMLIP: an web-based negotiation platform for the supply chain management Matteo Villa, Txt eSolutions Spa, Italy   11.00 Session 10D: Standards Chairman: Sylvia Ilieva, Bulgarian Academy of Science, Bulgaria A comparison of quality of service techniques in middleware Kurt Geihs, Technical University Berlin, Germany ECOS : low-cost eBusiness interoperability for SMEs Miguel Borras, Antara Information Technology , Spain Smoothing inter-organisational processes with OpenXchange Erwin Folmer, TNO FEL Ebusiness, The Netherlands Cogents: cognitive middleware agents to support eCAPE Zahia Guessoum, Université de Paris, France   11.00 Session 10E: Management tools - 2 Chairman: Tadeusz Grabowiecki, Silesian Technical University, Poland SaFES: an application of web technology in risk management Janet Wademan, Van Helsing Ltd, United Kingdom WINK: Web system for intelligent and collaborative project knowledge management Richard Stevens, Gruppo Formula Spa, Italy Peer-to-peer innovations for eBusiness and eWork: emerging software services Micheal O'Foghlu, Waterford Institute of Technology, Ireland   11.00 Fringe Workshop Session 10F: UEML dissemination workshop - Unified Enterprise Modelling Language Chairman: Professor Guy Doumeingts, Graisoft, France With contributions from Martin Zelm, CIMOSA Association, Germany; Roland Jochem, IPK Fraunhoffer Berlin, Germany; Giuseppe Berio, University of Torino, Italy; Frank Lillehagen, Computas, Norway.     11.00 Session 10G: Payment systems Chairman: Jürgen Bürstenbinder, T-Systems /Berkom, Germany The eTampere programme - enabling digital identity with a smartcard Jukka Salmikuukka, VTT Industrial Systems, Finland METEORE - an approach to unified payment for e/mCommerce Jacky Monteil, Ntsys, France   11.00 Session 10H: Workshop on networking and education in IMS Chairman: Paolo Garello, The European Commission IMS NoE: a network of excellence on Intelligent Manufacturing Systems Marco Taisch, Politecnico di Milano, Italy Example of an eLearning solution for an international curriculum in manufacturing strategy Asbjorn Rolstadas, Norwegian University of Science and Technology, Norway Survey of manufacturing curricula from around the world Lavinia Precup, CIMRU, National University of Ireland, Galway, Ireland The creation of a competency-based, anytime - any place education system Dan Shunk, Arizona State University, United States     13.20 Session 11: Closing plenary Chairman: Rosalie Zobel, The European Commission Building Communities in the era of information economy Vlastimil Vesely, Co-founder & Content Director First Tuesday CZ, The Czech Republic Internet-refusers - a risk to the digital economy? Thomas Schauer, Faw, Germany Work and business in the eEconomy - Technology and Policy Issues Rosalie Zobel, Director, The European Commission   14.30 Special Plenary Session 12: eBusiness and eWork in Framework Programme Six Chairman: Rosalie Zobel, The European Commission   15.30 Workshop: EC-US Co-operation on socio economic research Chairman: David Guedj, the European Commission   15.30 Cluster session: Overcoming barriers specific to non-EU Countries Chairman: Jean-Pierre Euzen, the European Commission   15.30 Cluster session: eCommerce, eFulfilment and logistics, future challenges Chairman: Costas Paleologos, The European Commission     15.30 IMS Internal Meeting Chairman: Paolo Garello, The European Commission